FAQ
What is a payday loan?
A payday loan is a short term loan (normally less than 31 days) that consumers use most frequently for financial emergencies. There is no collateral or co-signer required.
How much will I be allowed to borrow?
The final amount of your loan will be determined by the lender based upon your application. But you may request a loan amount between $100 and $1,000.
What are the qualifications for a payday loan?
- You must be at least 18 years of age
- You must have a valid savings or chequing account with direct deposit
- You must be an Australian citizen or permanent resident
- You must be employed; part time is okay
When does the loan have to be repaid?
Most payday loans and cash advances are due on your next payday. You will be notified of the due date on your loan offer. The amount due (loan amount plus fees) will be automatically debited from your account on the due date.
When are the funds available for me to use?
In some cases the money will be transferred to your account on the same day as your application, but once approved, the transfer is never later than the next business day. If it imperative that you receive the money the same day, be sure to apply before 3pm.
I have less than perfect credit, can I still apply?
Yes, many people with bad credit are approved for payday loans. As long as you meet the loan requirements you will in all likelihood be granted the loan.
What if I don�t have enough money to repay the loan?
If you think that repayment of the loan (plus applicable fees) on the due date is going to be a problem, contact your lender immediately. They will review your options with you. Failure to repay the loan and non-communication with the lender will result in legal action.
Will I need to fax any documents?
Only under the rarest of conditions will you be asked to fax any paperwork. The vast majority of loan transactions are handled in a faxless, paperless manner.
Is there a fee for our service?
We are not the lender. There is no charge for our services. All loan fees are charged by the lender; which do vary by lender.
How often can I take out a payday loan?
Payday loans are designed to help with unexpected expenses. If you find yourself relying on payday loans to meet your monthly expenses, you should contact a credit counselor to help you with a financial plan.
What can a payday loan be used for?
A payday loan is to be used at your discretion. Most people use them to help with emergency expenses, but people also use them with other expenses.
What information do I need to complete the application?
We need your name, address, contact details, employment information, and banking details in order to process your payday loan application.
Is my personal and financial information secure?
We respect our customer's right to privacy in managing their personal finances. Our site uses a variety of security measures to maintain the safety of your personal information. All sensitive data transmitted between your browser and our website uses 128 bit Secure Socket Layer (SSL) encryption technology. No online information is 100%, but we use the most technologically advanced methods to protect your data.
Does submitting an application obligate me to take out a loan?
No; submitting an application simply states that you wish for one of our agents to approve and contact you to discuss your payday loan options. You may ask us any questions, and withdraw your request if you so choose.
Does being a tenant influence my eligibility?
Renting does not affect your eligibility for a payday loan.
I only work part time. Can I still qualify?
It is entirely possible. There are minimum income requirements that you must meet, but we will work hard to match you with a lender that meets your needs.
Do I need direct deposit?
Your bank account must be set up with direct deposit to qualify for a cash advance or payday loan. It is the most secure way to offer loans as quickly as we do.
How will I know that my loan has been approved?
You will receive an email notification once your loan has been approved.
Please give me an overview of the online payday loan process.
Most people apply for a payday loan as the result of facing a financial emergency. The process for an online payday loan is a simple one. First you apply, and if you meet the preliminary requirements you will receive instant approval. Once approved, you will receive a loan offer from the lender, outlining their fees, due date and other important information. Review the offer and if the terms are ok, you agree by providing your electronic signature. The instructions on the offer will be very clear. The loan is deposited to your account by electronic transfer. This sometimes happens the same day, but rarely longer than the next business day. The loan plus applicable fees is automatically deducted from your bank account on the due date.